We want you to love your purchase with Curvvvy. If something isn’t quite right, we’re here to help.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please also provide your receipt or proof of purchase.
For hygiene reasons, underwear items are non-returnable and non-refundable.
To start a return, please contact us first at official@curvvvy.com.
Please do not send your item back without contacting us in advance, as unauthorized returns will not be accepted.
If the return is made for personal reasons, the return shipping fee will need to be covered by the customer.
📦 Return Address
For returns, please contact our customer service before shipping your package. We’ll kindly confirm the most suitable return address for your order and provide the return instructions.
United States Return Address
Name: Curvvvy Return
Address: 65 Vale Road Brookfield,
CT 06804 United States
UK Return Address
Name: Curvvvy Return
Address: 50 Ayrshire Manor
Lisburn, Northern Ireland BT28 2FN
United Kingdom
Singapore Return Address
Name: Curvvvy Return
Address: Block 52 Woodlands
Drive 16, #05-08,
Singapore 737900
Damages and Issues
Please inspect your order upon receipt and contact us immediately if an item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right as quickly as possible.
Exchanges
The fastest way to get the item you want is to return your current item first. Once your return is accepted, please place a new order separately.
Refunds
Once we receive and inspect your return, we’ll notify you about your refund status.
If approved, a refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card company may take additional time to process and post the refund.
If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at official@curvvvy.com.
Non-Returnable Items
Please note that final-sale items and gift cards cannot be returned or exchanged. These products will be clearly marked on the product page.
Need Help?
If you have any questions about your order, return, or exchange, our customer care team is always happy to help.
